In Store Services

Workshop Servicing

Whether your bike is in need of a full-scale makeover or simply needs a little TLC then the Workshop at Dales is your go-to place!

We offer a variety of services ranging from your standard service, shocks and forks, custom builds, wheel builds, insurance estimates, warranties and even when it comes to EPS and Di2 Electronic Upgrades - we’ve got you covered!

With over seventy years of combined experience, our tenacious team of mechanics have the know-how to get you back on your bike before you know it. We service all brands of bikes including bikes that aren’t purchased from Dales.

Our workshop is not short of a few certificates either!

Across our three senior mechanics we are fully qualified in Cytech (1, 2, 3 & Advanced) and over the years have attended tech seminars across the UK, Europe and USA, certifying themselves in Mavic, Fox, Cannondale (including Headshok), Campagnolo EPT, Shimano Di2, Specialized Masters, Roxshox, DT Swiss and Avid and that’s just to name a few! However, regardless of the qualifications, the proof really is in the pudding and we think you’ll be really impressed with our work. Even if you have something needing replaced that we don’t usually deal with then you can be assured we will give it our best shot and more often than not, get the result you want.

We approach every bike on a job to job basis so if your bike or parts need specific work we can do that individually for you but if it just needs a good general service then our Standard Service is the one for you.

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Bike Fit

Bike fitting is perhaps one of the most talked about subjects in the industry currently.

It is important to know that all bike fitting services are not the same, nor will result in the same outcome. Each fitting should be personally tailored to the individual, no 2 fittings should ever be the same.

You must consider the experience of the fitter, their understanding of not only the bike and its components but their understanding of the way in which the rider interacts with these components, to provide greater comfort, efficiency, endurance and enjoyment.

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We offer finance in store for a total retail value above £300.

To apply for this you will need to bring with you:

  • utility bill
  • credit card or bank card
  • a form of photographic ID (passport or drivers license

Our finance is supplied by V12 Retail Finance and if you have any questions please call 0141 332 2705 and our staff will do their best to help.

Test Rides

Would you like to try before you buy? No problem, all bikes on our sales floor are set up and available to test ride. For further information please read on.

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Gift Vouchers

Despite our extensive range of bikes, accessories and clothing, sometimes it's very difficult to know what to get the cyclist in your life as a gift.

Here at Dales, we can provide you the perfect solution in the form of a Gift Voucher.

Suitable for any event, Birthday, Christmas, Anniversary, Farewell, Incentive or Raffle prize, this is the quick and easy way to ensure they receive exactly what they want.

These can also be used to fund our in store services, Workshop, Body Geometry Fitting or Lab assessments (all of which require advanced booking).