Click & Collect
With Click & Collect at Dales, simply order online and then pick up your goods at a time that suits you. When your order is ready for collection, we’ll let you know by text or email.
When you collect your goods, simply bring your Photographic ID and order confirmation email and let us do the rest.
Can I Order Online & Collect my order in store?
Yes! With Click & Collect at Dales, simply order online and then pick up your goods at a time that suits you. When your order is ready for collection, we’ll let you know by text or email.
Click & Collect Terms & Conditions
- Order subject to relevant product(s) being in stock.
- Whilst we make every effort to have your order ready for collection at the agreed time, please note we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
- Please note that you will be unable to collect your order earlier than the agreed time slot.
- The usual Dales Cycles Terms and Conditions apply.
- Photographic proof of identification and the order email confirmation MUST be presented in store before any goods can be released to the customer.
Can I order online and have someone else pick up the goods?
No. We ask for Photographic ID to make sure you are who you say you are and check those details against the payment method used.
We can’t let anyone else pick up the order.
When can I pick up the goods once I have ordered online using Click & Collect?
As soon as we have confirmed your order, we will get the goods ready and let you know by text or email. Items not collected within 7 days will be refunded directly to the method of payment used.